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Jobs at Visit Philadelphia®

Open positions at VISIT PHILADELPHIA®

VISIT PHILADELPHIA® is our name and our mission. As the region’s official tourism marketing agency, we build Greater Philadelphia’s image, drive visitation and boost the economy. For more information about our work, please go to visitphilly.com/about.

Below are the following positions open at Visit Philadelphia:

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Hotel Program Coordinator

Position:


The Hotel Industry Relations & Tourism Development department directs, manages and coordinates the strategy to increase overnight stays. The department also serves as the main liaison between the hotel community and VISIT PHILADELPHIA. The Coordinator will provide support for the hotel program including seasonal hotel packages and provide departmental administrative support.


The primary areas of responsibility for this position are as follows:


General Hotel Program

  • Maintain hotel stakeholder database
  • Solicit hotel content and information for press and digital content produced on visitphilly.com
  • Fact check hotel-related information for press material
  • Create, monitor and share google alerts for area hotel news
  • Report to staff any updates on major hotel projects, new hotel contact information, and hotel promotions
  • Track and update hotel unit pages on visitphilly.com to ensure they are current
  • Track referral data and hotel page views from visitphilly.com
  • Maintain and keep current record of hotel developments
  • Solicit information from hotels in the development pipeline to create new unit pages
  • Audit Jack Rabbit/Book Direct booking widget weekly to monitor links
  • Audit hotel photography and create shot lists
  • Secure media rates for visiting journalist and special projects as needed
  • Secure complimentary hotel stays for promotions as needed
  • Collaborate with other hospitality organizations in the city to provide team-building opportunities for hospitality workers (i.e., GPHA’s Hotel Olympics and Whirl around Philly)
  • Arrange hotel familiarization tours for VP staff
  • Attend hospitality events (day and night) to network with people from the industry

Hotel Packages

  • Track hotel sales weekly
  • Audit websites of participating hotels weekly
  • Coordinate on-boarding of hotels to the Visit Philly Overnight Hotel package
  • Ensure hotels offering the Visit Philly Overnight Hotel package maintain best practices and brand standards as determined by Visit Philadelphia
  • Manage hotel inventory/fulfillment of welcome kits
  • Create wrap-up reports per package season

Hotel Initiatives Committee (HIC)

  • Coordinate HIC meetings
    • Manage meeting logistics (venue, invitation, guest list, etc.)
    • Coordinate staff presentations
    • Write and distribute meeting minutes

Administrative

  • Process invoices and expense reports for department
  • Coordinate meetings for department
  • Answer visitor questions regarding general travel information, hotel reservations and stays (approximately 50 calls/emails per month)
  • Manage department contracts
  • Coordinate hotel mailings
  • Filing
  • Other duties as assigned

Qualifications

  • Excellent communication skills (written & verbal)
  • Strong organizational skills
  • Good relationship skills
  • Creative, organized and flexible
  • Ability to establish priorities and meet deadlines
  • Ability to adapt quickly
  • Proficient in Microsoft Office, Excel and PowerPoint, Google Docs
  • Understanding of Google Analytics
  • Passion for Philadelphia and the region
  • Hotel experience a plus

Educational Requirements

  • BA or BS

Please send a cover letter, resume and salary requirements to: jobs@visitphilly.com. VISIT PHILADELPHIA is an Equal Opportunity Employer that encourages candidates of all backgrounds to apply. Thank you for your interest.

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Tourism Development Manager

Position:


The Hotel Industry Relations & Tourism Development department directs, manages and coordinates the strategy to increase overnight stays. The department also serves as the main liaison between the hotel community and VISIT PHILADELPHIA. The Tourism Development Manager is responsible for coordinating, tracking and managing diverse components of tourism projects involving multiple stakeholders, including hotel partners. This person needs to be a collaborative worker who will interact across all VISIT PHILADELPHIA departments with staff at all levels.


The primary areas of responsibility for this position are as follows:


Project Management

  • Coordinate, communicate, traffic, track, schedule and manage the diverse components of projects in order to execute these projects effectively and efficiently. Duties include:
    • Manage and coordinate deadlines
    • content needs
    • development needs
    • other project requirements across departments
  • Communicate project-related information to both internal staff and external partners
  • Ensure both internal and external tasks are completed in accordance with the project scope and ensure projects stays on schedule

Tourism Development

  • Work with partnership team to create and solicit opportunities for value-added hotel packages.
  • Manage hotel and sharing economy relationships to strengthen overall support for VISIT PHILADELPHIA initiatives. Relationships include (but are not limited to the following)::
    • National hotel brands
    • Sharing economy disruptors
    • Transportation providers
  • Manage industry partnerships that have the potential to drive hotel demand
  • Manage industry partnerships that deal with industry disruptors
  • Attend hospitality events (day and night) to network with people from the industry
  • Other duties as assigned

Qualifications

In order to perform the essential functions of this position a candidate must possess exemplary communication skills (written and verbal). The candidate must be self-motivated, creative, fearless and love Philadelphia. They must also possess:

  • Excellent communication skills (written & verbal)
  • Strong organizational skills
  • Good relationship skills
  • Creative, organized and flexible
  • Ability to establish priorities and meet deadlines
  • Ability to adapt quickly
  • Proficient in Microsoft Office, Excel and PowerPoint, Google Docs
  • Passion for Philadelphia and the region
  • Project management experience a plus
  • 3-5 years’ experience

Educational Requirements

  • BA or BS

Please send a cover letter, resume and salary requirements to: jobs@visitphilly.com. VISIT PHILADELPHIA is an Equal Opportunity Employer that encourages candidates of all backgrounds to apply. Thank you for your interest.

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